How do I check on a Support Ticket?

Checking the status of a Support Ticket

  1. Navigate to https://support.moderncyber.com/tickets or click the link in the top menu bar.
  2. If you haven't previous registered, please click Register here and fill in the form. Make sure to use the same email address the case was created using.
  3. All tickets will be shown with current status.
  4. Click the ticket to add notes, attachments or view the details of the existing communication regarding the case.